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CENTRAL SURREY COUNCIL FOR VOLUNTARY SERVICE

REPORT OF THE TRUSTEES

 

The Trustees present their Report and Audited Accounts of the organisation together with the Report of the Independent Examiner for the year ended 31st March 2006.

 

Charity Number            1077199

 

Principal Office             The Old Town Hall

                                        The Parade

                                        Epsom

                                        Surrey KT18 5AG

 

Governing Document  

A constitution dated 29th September 1993 as amended by a further constitution dated 15th July 1998.

 

Trustees                      

Mrs Marion McKinnon (Chair to 10/05)                           Familyline Surrey

Mrs Judith Kelly (Chair from 10/05)                     Soroptimist International

Miss Veronica Wheeler (Hon. Treasurer)               

Mrs Cynthia Gifford (Vice Chair from 10/05)                      Carers of Epsom

Mr John Garlick                                                                           Age Concern

Mr Tony Starling                                                                                 ROYAD

Miss Fiona Good                                                               The National Trust

Mrs Jane Summerfield                                                    Royal British Legion

Mrs Sara Thakkar (from 10/05)                                        Rosebery Housing

Mrs Rachel Turner (from 10/05)                                   The Children’s Trust

Mr Richard Harris (Resigned 10/05)                     Epsom Volunteer Bureau

 

Note:

Any members serving 6 years are required to resign under the terms of

the CVS constitution.

 

Bankers                      CafCash Ltd

                                    West Malling

                                    Kent

 

                                    Leeds & Holbeck Building Society

                                    13 High Street

                                    Epsom

                                    Surrey

 

Independent

Examiner                     Messrs Callingham Crane

                                    115 Kingston Road

                                    Leatherhead

                                    Surrey KT22 7SU

 

1.         PRINCIPAL ACTIVITIES

 

The aims of the Charity are to promote any charitable purposes for the benefit of the community in the local authority areas of Epsom & Ewell and Mole Valley and, in particular, the advancement of education, the protection of health and the relief of poverty, distress and sickness and, in the furtherance of the said purposes but not further or otherwise, to promote and organise co-operation in the achievement of the same and to that end to bring together in council, representatives of the voluntary organisations and statutory authorities within the area of benefit.

 

The Charity is run from its principal office by a Director to whom the Trustees delegate the day to day responsibility for running the Charity’s activities.  The Director is supported by 3 full time paid members of staff and 6 part time paid members of staff.  All other work is carried out by unpaid volunteers.

 

During the year the Charity has continued to carry out the key CVS roles of Development, Strategic Partnership, Enabling Representation, Liaison and Support Services for the voluntary and community sector in Epsom & Ewell and Mole Valley.  In addition the Charity operates Volunteer Centres in Leatherhead, Dorking and Epsom.

 

The Charity’s staff team included a Volunteering Development Officer, a Haven Residents Advocate, a North Leatherhead Partnership Worker and a Court & Ruxley Parternship Co-ordinator.  These staff members were employed to carry out specific development work and were line managed by our Director and Assistant Director.  Restricted funding for these posts were provided by The Community Fund, Central and North West London Mental Health NHS Trust and from statutory members of the North Leatherhead and Court & Ruxley Partnerships respectively.  The remaining members of our paid and volunteer staff team were funded through core funding provided by the statutory agencies identified in section 4 of this Report.

 

2.         PROGRESS AND ACHIEVEMENTS

 

This has been another very successful year for the Charity which saw the completion of our 3 Year Strategic Plan.  Of the 33 targeted actions within the Plan only 8 were not met and, of these, 4 were taken out of our control and influence by external factors.

 

The Charity’s services remain in demand as the voluntary and community sector strive to cope with the ever increasing demands and pressure placed upon them.  The sector continues to face growing pressures from a changing external environment, increased demands around partnership working and the expectations for quality services and accountability.  The Charity has continued to support the sector in their efforts and to work jointly with our statutory sector colleagues to ensure that the voluntary and community sector’s voice is heard. 

 

The following key achievements during the year warrant special mention.  We:

 

·                    Carried out a successful Quality & Value Survey.

·                    Recruited a Volunteer Centre Co-ordinator.

·                    Recruited 380 potential volunteers.

·                    Provided specific development support to 27 groups.

·                   Continued to support volunteers through our Volunteer Centres.

·                     Were members of 18 various Local and Countywide Planning Groups.

·                     Continued to work on the County Compact Working Group.

·                    Took an active role in the Surrey CVS/VB Network and the Capacity Builders Infrastructure Programme.

·                    Continued to support the Local Strategic Partnerships in Epsom and Mole Valley.

·                  Provided free PQASSO Quality System Mentoring and Outcomes Focus Training to several local groups.

·                    Completed the 3rd year of our Strategic Plan and developed our Plan for the next 3 years.

·                    Responded to over 700 requests for information and advice.

·                    Mailed our quarterly Newsletter to 250 organisations.

·                    Established an Emergency Support Database.

 

3.         PLANS FOR THE FUTURE

 

We plan to continue the range of services and support for the voluntary and community sector in our area of benefit.  In particular we wish to meet the key aims within our new Strategic Plan.  These are:

 

To make effective use of the CVS employees, volunteers, financial resources and other assets.

 

To develop the role of Central Surrey CVS through improvements and controlled expansion of the range and quality of services provided.

 

To promote and take a lead role in developing improved joint working and partnership between the voluntary, community and statutory sectors.

 

To develop and encourage the culture of volunteering within the CVS area.

 

To increase the membership base of Central Surrey CVS.

  

To develop the effective use of IT within the CVS to support contact management internally and externally.

 

4.         REVIEW OF FINANCIAL ACTIVITIES

 

The results for the year are shown in the Statement of Financial Activities.  Our core funding continues to be provided by Epsom & Ewell Borough Council, Mole Valley District Council and Surrey County Council with further support from East Elmbridge and Mid Surrey Primary Care Trust.  In addition we continued to receive restricted funding to support specific project work.  Details of these are identified in Section 1 above.

 

The employment of our part time Finance Officer continues to be very beneficial as the post holder has not only relieved pressure on our Treasurer and Director but has enabled us to keep a tight rein on our increasingly complex financial position.  Our financial records are now fully computerised.

 

The Charity has a Reserves Policy and further details are given in Section 5 below.  Suitable adjustments have been made to our restricted reserves in an attempt to reflect the true costs of the projects they relate to.

 

The Trustees have agreed to establish sub committees to oversee their audit and standards responsibilities.

 

During the year the CVS benefited from intangible income.  This relates to the free use of the Dorking Volunteer Centre premises provided by Mole Valley District Council.  This represents a benefit to the CVS estimated at £1,000 and this amount is shown as donated income.  In addition, the Management Committee and CVS volunteers donated well over 2200 hours of their time free, in support of our work.  This has benefited the CVS by an estimated minimum of £20,000 and without this support the CVS would not be able to survive.

 

It is our opinion that the financial performance of the Charity is satisfactory although, despite tight control on costs, there continues to be pressure on our core reserves.  In particular, the Trustees have agreed to fund the new post of Volunteer Centre Co-ordinator out of our reserves.  In addition they have agreed to fund our Volunteering Development Officer post out of our reserves following the end of the Community Fund grant.  The CVS can only do this for a limited period and new funding is being actively sort.

 

The Trustees are confident that adequate systems and controls are in place to protect the Charity from fraud or other irregularities.

 

At the year end the Charity had contracted to purchase new IT systems for the CVS office and Volunteer Centres.  The cost will be £9,000 and will be fully funded by a grant through the Governments Capacity Builders Programme.

 

5.         REVIEW POLICY

 

The Charity has a reserves policy which aims to maintain a level of unrestricted reserves which represents between four and six months expenditure.  This level is in line with recommendations of good practice given by the Charity Commission.

 

We consider that reserves are required to:

 

·                     Cover staff redundancy costs in the event of closure.

·                    Bridge the timing difference between the start of each financial year and the receipt of core income.

·                     Provide funds for unexpected contingencies.

 

The Trustees endeavour to source the required level of reserves from income generated through the Charity’s activities and the level is reviewed on a regular basis.  We consider that the required level has been achieved in the current year.

 

6.         MAJOR RISKS

 

As Trustees we believe that the major risks to which the Charity is exposed have been identified.  They have been reviewed and systems have been established to mitigate these risks.  In particular these risks include the difficulties of operating on a short funding cycle, the loss of key staff and the failure of our IT systems.

 

7.         CONCLUSION

 

We believe that the performance of the Charity over the past year has been very satisfactory and subject to adequate core funding levels, it is well placed to meet the ever increasing demands for its services.  The Trustees wish to record their appreciation for the commitment and expertise of the paid staff and volunteers.  The Trustees would also like to thank the non voting statutory members on the Executive Committee for their valuable support, advice and judgement.  Finally, we would like to thank our funders for their continued support and encouragement.

 

SIGNED ON BEHALF OF THE TRUSTEES

 

Mrs Judith Kelly  (Chair)

Miss Veronica Wheeler  (Treasurer)

Page 17

 

HOW IS YOUR CVS PERFORMING? 

 

As part of our quality standards and funding evaluation process a Quality & Value Survey was carried out in 2005. 

 

Key statistics from this survey were:

 

From the Voluntary & Community Sector

 

Response rate of 26.4% (63/239)

Quality of CVS services above average – 92.1%

Value of CVS services above average – 88.4%

 

From Statutory Sector Stakeholders and Partners

 

Response rate of 41.6% (10/24)

Quality of CVS services above average – 91.8%

Value of CVS services above average – 92.8%

  

 

The CVS wish to thank all those organisations and individuals who responded.  A copy of the full survey report is available from the CVS office.


Page 18

 

CENTRAL SURREY COUNCIL FOR VOLUNTARY SERVICE

 

CURRENT CVS COMMITTEE MEMBERSHIP

 

 

 

OFFICERS

 

Chair: Judith Kelly (Soroptimist International)                                                  

Vice Chair:  Cynthia Gifford  (Carers of Epsom)

Honorary Treasurer: Veronica Wheeler

Director: Robert Frisby (non voting)

 

 

MEMBERS OF THE EXECUTIVE COMMITTEE

 

Sara Thakkar                                            Rosebery Housing Association

John Garlick                                                 Age Concern Epsom & Ewell

Tony Starling                                    Reach Out Youth Adult Disabilities

Fiona Good                                                                            National Trust

Jane Summerfield                                                       Royal British Legion

Rachel Turner                                                            The Children’s Trust

 

 

The following authorities were represented on the Committee as non voting observers by

 

Cllr Ruby Smith                                     Epsom & Ewell Borough Council

Trish Lee                                                Epsom & Ewell Borough Council

Cllr David Sharland                                      Mole Valley District Council

Heather Ward                                               Mole Valley District Council

Colin Bradfield                                              Mole Valley District Council

Jackie Bell                                            East Elmbridge & Mid Surrey PCT

Sally Irvine/Kirsty Light                                       Surrey County Council

 

During this year the Executive Committee met on 6 occasions.  Average

attendance of Trustees was 62% and both Trustees and non voting was 61%.


Page 19

CENTRAL SURREY COUNCIL FOR VOLUNTARY SERVICE

 

CURRENT CVS STAFF TEAM

 

PAID STAFF

Director                                                                 Bob Frisby (part time)

Assistant Director                                             Sally Dubery (full time)

Administrator/Secretary                                      Susan Bell (part time)

Finance Officer                                    Christopher Roberts (part time)

Haven Residents Advocate                      Margaret Andre (part time)

Volunteering Development Officer             Barbara Watts (part time)

North Leatherhead PartnershipWorker        Christian Guy (full time)

Court & Ruxley Partnership Co-ordinator      David Bailey (full time)

Chart Downs, Goodwyns &

North Holmwood Co-ordinator                Debbie Harrison (part time)

Volunteer Centre Co-ordinator                    Julia Gallagher (part time)

 

VOLUNTEER STAFF

PQASSO Mentor                                                                Peter Harrison

 

Dorking Volunteer Centre:                                                  

Philip Barclay, Marion Minton and Rev. Geoffrey Brooks

 

Leatherhead Volunteer Centre:

John Over, Jenny Marler, Ann James, Sally Edwards, Carol Allan,                              

Adelle Grigor,  Jane Holmes                                                                         

                                            

Epsom & Ewell Volunteering Centre:                                   

Laura Denby, Rosa Valentin, Karen Wilson,  Kate Brogan,  Annabella Norgate, 

 Ann Reavley,  Lindiwe Sola, Emma Corbett, Lindsey Thynne, Veronica Bicknell

Shirley Molland and Gabby Jerrit

 

During the year the Committee Members and CVS Volunteers donated over 2,200 hours of their time free in support of the CVS’s work.

A value placed upon this voluntary support would be in excess of £20,000.


Page 20

 

THANK YOU’s FROM CENTRAL SURREY CVS 

 

Central Surrey CVS would like to thank the following organisations for their support during the past year: 

 

            National Association of CVS’s

            Volunteering England

            The National Council for Voluntary Organisations

            Surrey Community Action

            Epsom & Ewell Borough Council

            Mole Valley District Council

            Surrey County Council

            East Elmbridge & Mid Surrey Primary Care Trust

            Surrey Police

            The Work Action Team

            Messrs Callingham Crane

            David Howard Payroll Service

            RAISE

            Central and NW London Mental Health NHS Trust

            East Surrey Joint Training Group

            Surrey Adult Education

            ExxonMobil

            The Rotary Club of Epsom

            Do it All

            Charities Evaluation Services           

            The Surrey CVS/VB Network

 

 

We also wish to acknowledge and thank the Community Fund for supporting our CVS Volunteering Development post.